Excel Call Center Balanced Scorecard

Call Center Balanced Scorecard designed in MS Excel. We have designed a Call Center Balanced Scorecard, this solution will help to measure and control the performance of call center using Balanced Scorecard metrics.

call-center-small.gif (6952 bytes)

System Requirements

Platform:

Windows XP / 2000 / 2003 or later. Requires Excel 97 or later.

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Additional Information: Excel Call Center Balanced Scorecard
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