vtiger CRM Training

vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects.

vtiger CRM leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as Sales force Automation , customer support & service, marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons, and others.

vtiger CRM software installation is very simple as all the necessary software, such as Apache, MySQL, and PHP are integrated and executables are made available both for Windows and Linux (RedHat, Debian, SuSe, Fedora, and Mandrake) operating systems in SourceForge.net. You need not concern too much about setting up database, Web server, and other software.

vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. All these add-ons are part of the vtiger CRM Open Source project in SourceForge.net

vtiger CRM - Features

Sales Force Automation	Customer Support & Service	Marketing Automation
Lead Management	Trouble Tickets	Campaign Management
Account & Contact Management	Knowledge Base	Mass Mailing
Opportunity Management	Customer Self Service	E-mail Templates
Sales Quotes	Online Knowledge Base	Mail Merge Templates

Inventory Management	Activity Management	Productivity Add-ons
Products Catalog	To Dos, Meetings & Calls	Email Client
Price Books	Recurring Events	Outlook Plug-in
Vendor Management	Shared Calendar	Office Plug-in
Purchase Orders	Activity History	Thunderbird Extension
Sales Orders	E-mail Notifications	Customer Portal
Invoices	Notes	RSS Feeds

Reports & Dashboards	Product Customization	Security Management
Key Metrics	Custom Fields (10 different data objects)	User Management
Customizable Reports	Pick Lists	Profiles
20 Pre-built Reports	Custom List Views	Roles
20 Pre-built Dashboards	Drag & Drop Modules	Groups
Report Folders	Currency customization	Organization-level Access Control

Screenshots

Testimonials

About vtiger CRM

1. What is vtiger CRM?

vtiger CRM is 100% Open Source Customer Relationship Management solution built over LAMP/WAMP stack and other third-party open source packages.

The vtiger CRM software can be installed in Windows NT/2000/XP/2003 and different types Unix/Linux-based distributions, such as RedHat 7.2/8.0/9.0, Debian 3.0, SuSe 9.0, Fedora Core 3.0, Mandrake 10.0, Mac OS, and FreeBSD.

2. How is vtiger CRM different from other CRM software?

The vtiger CRM software installation is hassle free, as we have bundled well-tested third-party software, such as Apache, MySQL, and PHP along with CRM-specific source code. Most of the other open source CRM software providers offer only the application and ask users either to install all other LAMP/WAMP third-party software or approach them for installation.

The vtiger CRM software provides enterprise quality business enhancement utilities, such as vtiger Outlook Plug-in for Microsoft® Outlook® users, vtiger Thunderbird Extension for Thunderbird/Mozilla users, and vtiger Office Plug-in for Microsoft® Office® users. These utilities are part of the vtiger CRM Open Source project in SourceForge.net.

Currently most of the other Open Source CRM projects are not providing add-ons for Thunderbird Extension and Microsoft® Office® and you have to buy the Microsoft® Outlook® plug-in separately.

vtiger Licensing Policy

1. What is the licensing policy of vtiger CRM?

vtiger CRM software is built over the following open source software:

Apache web server software.
MySQL database software, used under the GPL
PHP software, under the PHP License, version 3.0
SugarCRM software used under the SugarCRM Public License (SPL 1.1.2)
gdwin32 (graphic library) from http://www.boutell.com/gd/
PHPMailer software used under the LGPL
ADOdb software used under the BSD
phpSysinfo software used the GPL
vtiger's modifications to the SugarCRM code are under Mozilla Public License (MPL). Additional components written by vtiger, not coming under the purview of the SPL, are provided under MPL

2. What is the licensing policy of vtiger Plugins/Extensions?

vtiger CRM provides Plugins/Extesnions for the benefit of business community. The complete code has been written by vtiger CRM team and released as an Open Source project in SourceForge.net:

Customer Portal
Outlook Plugin
Office Plugin
Thunderbird Extension
Web Forms
Firefox Toolbar

vtiger Outlook Plug-in

The vtiger Outlook Plug-in is an add-on to the vtiger CRM, covered under the vtiger Public License 1.0 (VPL 1.0) based on Mozilla Public License (MPL1.1).

vtiger Thunderbird Extension

The vtiger Thunderbird Extension is an add-on to the vtiger CRM, covered under the vtiger Public License 1.0 (VPL 1.0) based on Mozilla Public License (MPL1.1).

vtiger Office Plug-in

The vtiger Office Plug-in is an add-on to the vtiger CRM, covered under the vtiger Public License 1.0 (VPL 1.0) based on Mozilla Public License (MPL1.1).

vtiger Customer Portal

The vtiger Customer Portal is an add-on to the vtiger CRM, covered under the vtiger Public License 1.0 (VPL 1.0) based on Mozilla Public License (MPL1.1).

3. Can I use vtiger CRM and other vtiger add-ons free of cost?

Yes, you can use vtiger CRM and other add-ons free of cost, provided you don't violate the license agreements. For more details please refer to vtiger Public License 1.0 (VPL 1.0) and Copyright.

Community Development

1. Can I contribute to the vtiger CRM development?

Yes, you can contribute to the vtiger CRM as well as other add-ons development. As a first step please join the vtiger Developers' mailing list and start contributing your works.

You can also post new modules, add-ons, language packs, enhancements, and bug fixes that you have developed in vtigerForge.

You can also contribute product documentation (Developer Guidelines, Implementation Guidelines, Troubleshooting Tips) and CRM best practices, articles, and others in Wiki Documentation for vtiger CRM. Your contributions would definitely help us to bring a better product in future.

System Requirements

Platform:

Windows XP/2000/2003 or different types Unix/Linux-based distributions, such as RedHat 7.2/8.0/9.0, Debian 3.0, SuSe 9.0, Fedora Core 3.0, Mandrake 10.0, Mac OS, and FreeBSD.

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Package Comparison

Additional Information: vtiger CRM Training
$750.00	Complete Package	Download
$149.00	vtiger CRM 5.0 - Single User Pack	Download
$500.00	vtiger CRM Training - Advanced Training	Download
$300.00	vtiger CRM Training - Basic Training	Download